At Jean's Cookie Jar , we understand the importance of receiving your custom cookies on time and in perfect condition. That's why we take great care in packaging and shipping your order.
Our shipping policy is as follows:
Please note that we cannot guarantee delivery dates and are not responsible for delays caused by the carrier. Also, we recommend that you inspect your package for damages before accepting delivery. If you receive a damaged package, please contact us immediately.
Thank you for choosing Jean's Cookie Jar for your custom cookie needs. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
At Jean's Cookie Jar, we take great pride in the quality of our custom cookies and want you to be completely satisfied with your purchase. However, we understand that there may be times when a refund is necessary.
Our refund policy is as follows:
Please note that we do not offer refunds for any other reason and all sales are final. We appreciate your understanding in this matter.
Please feel free to contact us with any questions or concerns about our refund policy. Our customer service team is dedicated to making sure you have a positive experience with our company.